Privacy Policy

Greply ("we", "us") helps creators find public conversations worth joining and draft replies in their own voice. This policy explains what we collect, why, and the choices you have. Questions any time: hello@greply.pro.

• Account information — your name and email, handled by our authentication provider.
• Homepage sign-up email — the email address you enter on our homepage, used to set up your account and to send occasional Greply updates. Every update includes an unsubscribe link.
• Regional waitlist information — the email address you submit when asking us to notify you that Greply has opened in your region.
• Content you give us — your niche description, keywords, writing samples used as context to shape your drafts, any social handles you connect for growth analytics, and source content you paste into the Repurposer.
• Billing details — processed by our payment provider. We never see or store your card number.
• Usage data — feature activity and website analytics, including article views, call-to-action clicks, referring website origins, and limited campaign-source labels. Our article-event collector does not store full referrer paths or queries, or user-agent fingerprints.

• To provide and secure Greply when you create and use an account.
• To send the single regional-availability notification you request through the waitlist.
• To operate, troubleshoot, and improve the service where our legitimate interests do not override your rights.
• To meet legal obligations and protect Greply, its users, and public communities from abuse.

For the regional waitlist, your request to be notified is the basis on which we store and use your email. You can withdraw that request at any time by emailing us.

To find opportunities, Greply searches supported public communities and lets you import public posts from platforms such as Reddit, Threads, X, LinkedIn, and Facebook. We store the post text, public author information, source URL, and relevance score in your workspace. Search-discovered posts are short-lived in the new-post feed. Saved, replied-to, dismissed, and manually imported posts have a different retention period, explained below. That content remains the property of its authors and source platforms. We do not collect private messages or non-public content, and we do not sell this data.

If you are the author of a public post that appears in Greply and you would like it removed, email us at hello@greply.pro and we will review your request, remove the relevant stored content, and, where feasible, suppress it from future results. Feed expiry alone does not remove all saved or imported copies.

AI providers help generate keywords, assess the relevance of public posts, draft replies, and repurpose source content. Depending on the feature, we send relevant post or source text, your niche, audience, keywords, and writing examples as context. Relevance scoring can also run during background scans. Writing examples are used for your workspace, not shown to other Greply customers. Some features offer rule-based fallbacks; the Repurposer may ask you to choose a basic draft when AI is unavailable. Avoid including confidential information in content you submit.

We share data only with service providers that operate the product on our behalf, and only as needed to run it. These fall into the following categories:

• Authentication and account management
• Payment processing
• Application hosting and database
• AI text generation
• Public social data providers (to search for and retrieve public posts)
• Email delivery (for product notifications you opt into)

We do not sell personal data, and we do not share it with advertisers. A current list of the specific providers in each category is available on request by emailing us.

We keep account settings and saved, replied-to, dismissed, and manually imported posts while your account is active or until you request deletion. Recent Repurposer history is limited to five runs. New search-discovered posts leave the feed according to its freshness rules and become eligible for database deletion 24 hours after the source post was published. Hourly cleanup processes bounded batches, so a backlog can extend the time until deletion.

Copied post content in completed or failed notification records becomes eligible for removal 30 days after the notification record was created; minimal delivery and duplicate-prevention metadata remains. Notifications still waiting to send can retain their content until processing finishes. Analyzer results, article analytics events, scan logs, and growth snapshots become eligible for cleanup after 90 days, also in hourly batches. Homepage sign-up emails are retained until you ask us to remove them; regional waitlist emails follow the separate limit below.

Email us to request account deletion. We aim to complete verified requests within 30 days, except records needed for legal or billing reasons. Service-provider logs and backups can follow separate retention schedules and are not necessarily erased when a record disappears from the live app.

Regional waitlist emails are deleted after the requested availability notification is sent, when you ask us to remove yours, or after 24 months without a regional launch or renewed request, whichever comes first.

We use authentication cookies and local preferences to keep you signed in and remember settings such as your dashboard theme. We also use Vercel website analytics and our article-event collector to understand site use. We do not use third-party advertising cookies.

Greply is operated from the United Kingdom and is offered in the United States, the United Kingdom, and other supported regions. New product access is not currently available to people located in the EU/EEA. EU/EEA visitors may browse the public website and expressly request one regional-availability notification through the waitlist.

Some service providers may process information outside the United Kingdom. Where required, we use appropriate contractual or other legal safeguards for those transfers.

You can request access to, correction of, export of, or deletion of your personal data at any time by emailing hello@greply.pro. Depending on where you live (e.g. EU/EEA, UK, California), you may have additional statutory rights, which we honor.

If we make material changes to this policy, we will notify you by email or in the app before they take effect.